Poker Hawk — Privacy Policy

a. Account Information

• Email address (for login / authentication)
• Display name or username
• Authentication provider (email/password or Google)
• Approximate location — city, region and country at most, never precise location or GPS coordinates. We work it out from your internet connection, and you can also enter or correct it yourself. It is private by default: it is shown to a club only when you send them a request to join, and on your profile only if you turn that on. You can view or delete it at any time in Settings → Privacy → Location.

b. Tournament and Gameplay Data

Stored in Firestore and Firebase Realtime Database:

• Tournament metadata (e.g., name, structure, start time)
• Player registration and chip stacks
• Blinds, clock, table and seat assignments
• Logs of actions or updates
• Clubs, hosts, dealers, and financial settings

c. Usage Data

• Device type and operating system
• App version
• Interaction patterns (e.g., page visits, feature use)
• Error reports or crash data
• Product analytics events from the apps — a record of reaching a step, such as finishing sign-up, creating a club, an invite being used, someone joining a club, or a tournament being started or ended. Each event carries your account identifier, the platform and the app version, and identifiers for the club or tournament concerned. It does not include player names, chip counts, buy-ins, payouts, messages, or anything you type.

d. Payment Information

We do not store full payment card details. Subscription transactions are processed by third parties, including Apple App Store, Google Play, and Stripe. Their collection and use of payment data are governed by their respective terms and privacy notices.

• Provide access to the Service
• Manage tournaments and player states in real-time
• Sync tournament data across devices and platforms
• Authenticate and authorize users
• Maintain billing status and subscription access
• Improve app performance, reliability, and feature development
• Respond to support inquiries and user feedback

We do not sell or rent your personal data. We may share information with:

• Other Poker Hawk users, but only where you have chosen to share something with them. Your profile shows what you have set it to show — including a location, if you turn that on. When you send a club a request to join, the people who review it see your name and an approximate location, so they can tell who is asking. You can turn profile sharing off, or delete your stored location, at any time.
• Firebase (Google Cloud) for data storage, authentication, and sync
• RevenueCat for subscription entitlement management
• Apple App Store, Google Play, and Stripe for subscription and payment processing
• Google Analytics, for two separate purposes: optional website measurement, and product analytics from the apps, which you can turn off in the apps’ settings and which is described in section 4
• Meta, for optional website measurement, to measure website advertising performance
• Service providers who assist in app operation under confidentiality agreements
• Authorities if required by law or legal process

a. Product analytics in the apps

The mobile and desktop apps send us a small number of product analytics events so we can see how far people get in setting up and running their first game — for example that sign-up was finished, a club was created, an invite was used, or a tournament was started. These are sent from our own servers to Google Analytics and are linked to your account.

You can turn this off at any time in Settings › Privacy in the mobile and desktop apps, and it is separate from the website measurement described below. We use it only to understand and improve the product. It is not used for advertising, it is not combined with data from other companies to build a profile of you, and it is never sold.

If you are in the UK or the European Economic Area, our lawful basis for this is legitimate interests — understanding where people get stuck setting up and running their first game, so we can fix it. We have weighed that against your interests: these events record that a step happened rather than anything you wrote, they are not used to advertise to you or shared for anyone else’s purposes, and they carry no location, contacts, messages or payment details.

You have the right to object. Turn off Product analytics in Settings › Privacy, or email support@pokerhawk.io and we will stop sending product analytics events for your account. You do not have to give a reason, and it will not affect anything else about your account.

b. Optional website measurement

Our website uses optional Google Analytics and Meta measurement to understand website use and advertising performance. How we treat it depends on where you are. In the European Economic Area and the United Kingdom we ask first, and nothing optional loads unless you allow it. Elsewhere, optional measurement runs by default, we tell you so with an on-page notice, and you can switch it off at any time.

Where it runs, those services may receive limited browser and event information needed to measure page views, completed registrations, and checkout starts. We do not send tournament details, player data, buy-in/rebuy/add-on/payout data, payment-card data, full names, email addresses, or free-form content as these Meta events.

You can turn optional measurement off — or back on — at any time through the Privacy choices control in the site footer. Choosing Essential only also stops future optional events and expires the measurement cookies already on your browser. When Global Privacy Control is enabled in your browser, optional analytics and marketing measurement remain off while that signal is active, wherever you are.

You can also use the industry advertising opt-out at YourAdChoices.

We retain user and tournament data as long as your account is active or as needed to provide the Service. You can delete your account and its data at any time in the mobile or desktop app, or from your account page on our website. You can also ask us to delete it by contacting support@pokerhawk.io.

Product analytics is kept for a limited time, whether or not you delete your account. Google Analytics keeps the detailed record of these events for two months, and what it holds about you as a user for up to 14 months after your last activity. We also keep a copy of the events for our own analysis, and that copy is deleted automatically about 90 days after each event is recorded.

When you delete your account in the app or on our website, we also ask Google to delete the product analytics recorded under it.

We implement technical and organizational measures to secure your data, including:

• Firebase security rules and authentication
• HTTPS encryption in transit
• Access controls for read/write permissions

No system is 100% secure. We encourage strong password practices and recommend logging out from shared devices.

Depending on your location, you may have rights to:

• Access your personal data
• Request correction or deletion
• Object to or restrict processing
• Data portability

To exercise any of these rights, email support@pokerhawk.io.

Poker Hawk is not intended for users under the age of 13 (or the minimum legal age in your jurisdiction). We do not knowingly collect data from children.

We may update this Privacy Policy occasionally. When we do, we’ll revise the “Last Updated” date above and notify users if required by law. Continued use of the Service after updates constitutes your acceptance.

If you have questions or concerns about this Privacy Policy, please contact:

TourneyTek, Inc.
Email: support@pokerhawk.io